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Help Desk Software
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-04-02
Last Updated: 2007-05-01
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Micro
Install: Install and Uninstall

Polar helpdesk not working after installation Hi,

After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...

Freeware HelpDesk CentreDesk Quotation 4.004
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
Released: 2007-08-24
Last Updated: 2008-07-06
License: Freeware
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall

Well yes its freeware Too bad it is not available in other languages, and not customizable. It's very well done and completely satisfies the required features, actually...

Network Management Suite 6.2
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.
Released: 2006-12-04
Last Updated: 2008-07-08
License: $399.00
Publisher: M.I.S.Helpers
Language: English
Platform: Windows
Requirements: A standard PC
Install: Install and Uninstall
Adventnet ManageEngine ServiceDesk Plus 5.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall

Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...

Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work

Software Planner 7.8
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.
Released: 2006-09-01
License: $35.00
Publisher: Pragmatic Software Co., Inc.
Language: English
Platform: Windows, Linux, MAC
Requirements: Browser
Install: Install and Uninstall
Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Released: 2007-12-23
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.com Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.nu Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
Skymol Communicator Live Help Software 2.0
Skymol Communicator is a web-based customer service and live help software with Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Released: 2007-06-21
Last Updated: 2008-07-06
License: $49.95
Publisher: Skymol Corporation
Language: English, French, German, Hungarian, Italian, Korean, Romanian, Spanish, Turkish
Platform: Windows, Linux
Requirements: Internet Browser
Install: Install and Uninstall
Network Inventory Manager 3.0.11.5
Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.
Released: 2006-08-19
Last Updated: 2008-05-12
License: $195.00
Publisher: Microforge.net LLC
Language: English
Platform: Windows
Requirements: 256 color display
Install: Install and Uninstall
eTalkup 1.1
Greet your customers online, and help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!
Released: 2008-01-12
Last Updated: 2008-07-06
License: Freeware
Publisher: Kiloboat Technology
Language: English
Platform: Windows
Requirements: P4 CPU, 256M RAM
Install: Install and Uninstall
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